Privacy Policy

Last updated: May 2026

At Inkvine, your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

Who We Are

Inkvine is an e-commerce shop selling physical products worldwide. You can reach us at inkvine.co@gmail.com. We are based in Bluffton, Ohio, United States.

What Information We Collect

When you place an order or create an account with us, we may collect the following:

  • Name, email address, and password (for account holders)

  • Billing and shipping address

  • Payment information — note that Inkvine does not store your payment details directly; these are handled securely by our payment processors (Stripe, PayPal, and Shop Pay)

  • Order history and purchase details

  • Communications you send us (e.g. support or return request emails)

If you subscribe to our email newsletter, we also collect your email address and track engagement data such as email opens and clicks.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Respond to your questions and support requests

  • Send marketing emails and newsletters (only if you have opted in)

  • Improve our website and customer experience

  • Comply with legal obligations and prevent fraud

Who We Share Your Information With

We do not sell your personal information. We share data only with trusted third parties necessary to operate our business, including:

  • Squarespace — our website and e-commerce platform

  • Stripe, PayPal, Shop Pay — payment processing

  • USPS, UPS, FedEx — order fulfillment and shipping

  • Squarespace Email Campaigns — email marketing

Each of these parties has their own privacy policy governing how they handle your data.

Cookies

Our website uses cookies — small text files stored on your device — to help the site function properly and improve your experience. These may include

  • Essential cookies (required for checkout and account login)

  • Analytics cookies (to understand how visitors use our site)

  • Marketing cookies (to deliver relevant content)

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the site.

Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you

  • Correction — ask us to correct inaccurate information

  • Deletion — request that we delete your personal data

  • Opt-out — unsubscribe from marketing emails at any time via the unsubscribe link in any email we send

  • Data portability — request your data in a transferable format

To exercise any of these rights, please contact us at inkvine.co@gmail.com. We will respond within 30 days.

EU/UK residents (GDPR): Our lawful basis for processing your data is contract performance (fulfilling your order) and legitimate interest (improving our services). For marketing emails, our lawful basis is your consent.

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of any sale of your data. We do not sell personal information.

Canadian residents (PIPEDA): We collect only the data necessary to fulfill your order and operate our business. You may withdraw consent at any time by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. If you would like your data deleted, please contact us at inkvine.co@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please reach out at inkvine.co@gmail.com.